By investing in the right solutions, we can achieve greater results.
Organizational Development Consulting
Organizational Development (OD) transforms your company into a cohesive, high-performing driver of success. It sharpens strategic alignment, boosts employee engagement by up to 20%, and ensures seamless adaptation to change (Deloitte, 2024). It enhances culture, fosters collaboration, and drives accountability, with past clients reporting a 35% improvement in strategic execution (Bain & Company, 2024). With expertly tailored OD interventions, your organization gains stronger team alignment and measurable results, like improved performance or reduced turnover. With tailored strategies, your organization achieves a more engaged workforce and tangible outcomes, like enhanced productivity or retention. We support your business to thrive by strengthening your culture, streamlining processes, and empowering your people to achieve strategic goals. We help you boost employee engagement, manage change smoothly, and build a culture that drives sustainable growth. We partner with companies for short-term and long-term engagements to ensure intentional design, delivery, impact, innovation and sustainment.
Let’s explore how personalized OD can elevate your company!
Why Invest?
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Benefit: Equips teams with tools and strategies to enhance workflows, boost collaboration, and align efforts with organizational vision, fostering a culture of innovation and resilience an improved performance.
Impact: Organizations achieve optimized operations, improved interdepartmental synergy, and sustainable growth, enabling them to navigate challenges like market disruptions or internal transitions with agility (e.g., adopting new technologies or managing organizational change).
Example: “Your leadership team will leverage enhanced services to streamline processes, uniting departments and driving measurable progress toward strategic objectives.”
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Benefit: Robust change management equips teams to navigate transitions smoothly, align stakeholders with new initiatives, and foster adaptability, ensuring organizational resilience and sustained progress. Essential for navigating transitions like restructuring, mergers, or digital transformation.
Impact: Organizations experience seamless adoption of new processes or strategies, reduced resistance to change, and stronger alignment with evolving goals, enabling effective responses to disruptions or opportunities (e.g., mergers or digital transformation).
Example: “Your leadership team will implement structured change management to guide employees through transitions, ensuring unity and sustained performance toward strategic objectives.”
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Benefit: Fosters a motivated workforce, strengthens collaboration, and aligns individual efforts with organizational goals, driving productivity and innovation. Building a motivated, aligned workforce.
Impact: Organizations experience higher morale, reduced turnover, and improved performance, enabling them to build a resilient culture that thrives amidst challenges or growth opportunities (e.g., scaling teams or navigating market shifts).
Example: “Your leadership team will cultivate engagement strategies to inspire employees, boosting retention and aligning efforts with long-term organizational success.”
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Benefit: Building resilient strategies, optimize resource use, and align operations with long-term objectives, fostering enduring success and adaptability. Creating adaptable systems and strategies for long-term success.
Impact: Organizations achieve consistent progress, improved stakeholder trust, and greater market competitiveness, enabling them to thrive through economic shifts or industry changes (e.g., adopting eco-friendly practices or expanding markets).
Example: “Your leadership team will implement sustainable growth strategies to balance profitability and responsibility, ensuring long-term success and alignment with organizational values.”
What are Our Services?
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We help your leaders grow through tailored coaching and training, ensuring they inspire teams and drive your vision forward.
Purpose: Build strong, adaptable leaders and empower employees to drive organizational success.
Example Services:
Executive coaching
Leadership coaching
Leadership training(s)
Talent management and career pathing
360-degree feedback
Assessment(s)
Client Appeal: Ideal for organizations aiming to strengthen leadership pipelines or develop high-potential employees.
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We strengthen your teams’ ability to collaborate and innovate, driving better results across your organization.
Purpose: Enhance team dynamics and communication to improve performance and innovation.
Example Services:
Team coaching
Team assessment(s)
Collaboration workshop(s)
Facilitated sessions for communication or conflict
Cross-functional team integration
Virtual/hybrid team optimization
Client Appeal: Ideal for organizations with siloed teams, poor collaboration, or remote work challenges.
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We create a workplace where employees feel valued and motivated, reducing turnover and boosting performance.
Purpose: Foster a positive, inclusive workplace culture that boosts morale, retention and productivity.
Example Services:
Culture audits and employee engagement surveys
Team-building workshops
Values alignment and mission/vision development
Recognition and reward program design
Client Appeal: Ideal for organizations facing low morale, high-turnover, or cultural misalignment.
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We help you navigate change smoothly, ensuring your team is aligned and your goals are met with minimal disruption.
Purpose: Guide organizations through transitions to achieve successful, sustainable change.
Example Services:
Change readiness assessments
Change management strategy and communication plans
Training in managing change (e.g., mergers, restructuring)
Technology adoption support (e.g., digital transformation)
Post-change evaluation and sustainment
Client Appeal: Ideal for organizations undergoing mergers, restructuring, or tech upgrades.
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We align your strategy, structure, and processes so your organization runs efficiently and achieves its goals.
Purpose: Align strategy, structure, and processes to achieve business objectives efficiently.
Example Services:
Strategic planning facilitation
Organizational structure redesign
Process optimization and workflow analysis
Performance management system design
Goal-setting frameworks (e.g., OKRs, KPIs)
Client Appeal: Ideal for organizations seeking clarity in strategy or operational efficiency.
Executive, Leadership & Team Coaching
Executive and Leadership Coaching transforms your leaders into strategic, confident drivers of success. It sharpens decision-making, boosts team engagement by up to 20%, and prepares leaders to navigate change seamlessly. It boosts decision-making, enhances emotional intelligence, and fosters resilience, with past clients reporting a 30% improvement in leadership effectiveness (SHRM, 2024). With expertly tailored coaching sessions, your organization gains stronger leadership alignment and measurable results, like improved team performance or faster strategic execution. With tailored coaching, your organization gains a stronger leadership pipeline and measurable results, like improved productivity or retention.
Team Coaching transforms your team dynamics into a powerhouse of collaboration and performance. It boosts trust, enhances communication, and drives collective accountability, with past clients reporting a 25% improvement in team productivity (HBR, 2024). With expertly facilitated coaching sessions, your organization gains stronger team cohesion and measurable results, like faster decision-making or higher project success rates.
Let’s explore how personalized coaching and tailored team coaching can elevate your team!
Why Invest?
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Benefit: Coaching sharpens executives’ ability to think critically, align decisions with organizational goals, and navigate complex challenges.
Impact: Leaders make faster, more informed choices, driving growth or managing crises effectively (e.g., policy shifts).
Example: “Your CEO will gain clarity to align stakeholders on a new strategy, boosting organizational focus.”
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Benefit: Personalized coaching builds self-awareness, emotional intelligence, and executive presence, enabling leaders to inspire trust and influence others.
Impact: Leaders project authority and build credibility, critical in high-stakes environments like boardrooms or inter-agency collaborations.
Example: “Coaching helps your VP communicate with impact,strengthening team buy-in.”
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Benefit: Coaching equips leaders to motivate, delegate, and foster collaboration, creating high-performing, engaged teams.
Impact: Teams see up to 15–20% higher engagement, reducing turnover and boosting productivity.
Example: “Your managers will inspire their teams, leading to happier employees and better results.”
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Benefit: Leaders gain tools to navigate transitions (e.g., mergers, tech adoption, regulatory changes) with resilience and agility.
Impact: Organizations adapt faster, with less resistance, ensuring successful transformations.
Example: “Coaching prepares your leaders to guide teams through a restructuring smoothly.”
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Benefit: Coaching develops high-potential leaders, building a robust leadership pipeline and preparing them for future roles.
Impact: Organizations reduce succession risks and retain top talent, critical for long-term stability.
Example: “Your emerging leaders will be ready to step into senior roles, ensuring continuity.”
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Benefit: Coaching aligns leaders with the organization’s vision, values, and strategy, fostering a unified culture.
Impact: Teams work toward common goals, improving efficiency and mission success, especially in mission-driven D.C. nonprofits or agencies.
Example: “Your C-suite will rally around a shared vision, driving organizational cohesion.”
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Benefit: Coaching delivers tangible outcomes, such as improved performance metrics, higher retention, or faster project delivery, with studies showing up to 5-7x ROI.
Impact: Investments yield sustainable improvements in leadership effectiveness and business results.
Example: “Clients often see a 10% productivity boost or 15% retention improvement post-coaching.”
What are Our Services?
Our Executive, Leadership, and Team Coaching services empower your leaders and teams to excel. We offer C-Suite Strategic Coaching to drive vision, Emerging Leadership Coaching to grow talent, Change Leadership or Team Coaching to navigate transitions, and Influence Leadership or Team Coaching to boost collaboration. Tailored to your needs, our coaching delivers results like stronger teams and faster change. Let’s discuss how we can support your leaders.
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We coach your executives to lead with clarity, align stakeholders, and drive your organization’s strategic vision.
Purpose: Enhance senior executives’ (e.g., CEOs, CFOs) ability to shape vision, drive strategy, and lead complex organizations.
Example Services:
One-on-one coaching for strategic decision-making.
Board and stakeholder alignment sessions
Vision and values articulation support
Leadership presence and influence development
Crisis and high-stakes leadership coaching
Client Appeal: Targets organizations needing C-suite leaders to navigate growth, mergers, or market shifts, especially in high-stakes environments.
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We help your rising leaders grow into confident, capable executives, preparing them for bigger roles.
Purpose: Develop high-potential or mid-level leaders to build confidence, skills, and readiness for senior roles.
Example Services:
Personalized coaching for career transitions
Emotional intelligence and self-awareness development
Skill-building for delegation, feedback, and accountability
Mentoring program design for internal talent
Leadership style assessments (e.g., 360, MBTI, StrengthsFinder)
Client Appeal: Appeals to organizations investing in succession planning or addressing skill gaps in new or aspiring leaders.
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We coach your leaders to navigate change confidently, ensuring alignment and success during transitions.
Purpose: Equip leaders to manage transitions, uncertainty, or organizational change with resilience and agility.
Example Services:
Coaching for leading through restructuring or mergers
Change communication and stakeholder engagement strategies
Resilience and adaptive leadership development
Support for digital transformation leadership
Post-change coaching for sustaining momentum
Client Appeal: Ideal for organizations undergoing transformation, such as tech adoption or policy shifts, common in Washington, DC’s dynamic sectors.
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We coach your leaders to inspire teams, resolve conflicts, and build collaboration that drives results.
Purpose: Strengthen leaders’ ability to build trust, foster collaboration, and influence teams or cross-functional groups.
Example Services:
Coaching for team motivation and engagement
Conflict resolution and relationship-building skills
Leading hybrid/remote teams effectively
Peer influence and coalition-building coaching
Team dynamics coaching with group sessions
Client Appeal: Suited for organizations with fragmented teams, remote work challenges, or leaders needing stronger interpersonal impact.
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Are you a Coach looking to renew your International Coaching Federation (ICF) credential? If yes, we can support you with meeting those qualifications. We have a cadre of coaches at the ACC, PCC and MCC levels.
Mentor Qualifications: Your Mentor Coach must hold a valid ACC, PCC, or MCC credential. If your mentor is an ACC, they must have renewed their credential at least once before they are eligible to serve as your mentor coach for ACC credentialing or renewal.
Meeting Design & Facilitation
Meeting Design and Facilitation transforms your corporate gatherings into strategic, impactful drivers of success. It boosts engagement, sharpens decision-making by up to 50%, and ensures actionable outcomes for seamless collaboration (Forbes, 2024). It enhances participation, fosters alignment, and drives accountability, with past clients reporting a 95% satisfaction rate in team alignment. With expertly tailored meeting designs and facilitation, your organization gains stronger team cohesion and measurable results, like improved productivity or faster project timelines. With tailored sessions, your organization achieves better alignment and tangible outcomes, like enhanced efficiency or strategic clarity.
Let’s explore how personalized meeting design and facilitation can elevate your company!
Why Invest?
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Why It Matters: Research shows employees waste up to 31 hours per month in unproductive meetings (HBR, 2024). Well-designed meetings reduce this waste by ensuring clear agendas and actionable outcomes.
Benefit: Saves the Client’s team up to 30 hours monthly by focusing on priorities, leading to a 20% productivity boost (McKinsey, 2024).
Example: A facilitated strategic planning session ensures decisions are made efficiently, avoiding follow-up meetings.
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Why It Matters: Poorly facilitated meetings often lead to delayed or unclear decisions, stalling projects.
Benefit: Structured facilitation speeds up decision-making by 50% through techniques like consensus-building and prioritization (Forbes, 2024).
Example: A problem-solving session for the Client can resolve a key issue (e.g., sales decline) in one meeting, rather than multiple inconclusive discussions
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Why It Matters: Disengaged teams lack motivation, with 60% of employees feeling meetings are unproductive (Gallup, 2024).
Benefit: Facilitated meetings increase participation and alignment, with clients reporting a 95% satisfaction rate in team alignment.
Example: Virtual team alignment workshops for the team, using Zoom breakout rooms, ensure all voices are heard, fostering trust and collaboration.
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Why It Matters: Meetings often end without clear next steps, leading to stalled initiatives.
Benefit: Facilitation ensures every meeting ends with documented action items, timelines, and owners, driving follow-through.
Example: A change management meeting for the Client results in a clear plan to implement a new system, with assigned responsibilities.
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Why It Matters: Travel and in-person meeting costs add up, especially for geographically dispersed teams.
Benefit: Virtual facilitation via Zoom saves travel expenses and time, while maintaining high engagement for the team.
Example: A leadership offsite conducted virtually avoids travel costs, yet achieves 35% better strategic execution (Bain & Company, 2024).
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Why It Matters: Meetings are a foundational element of organizational development, impacting culture, strategy, and performance.
Benefit: Aligns meetings with the Client’s OD goals (e.g., improving performance reviews), enhancing overall organizational effectiveness.
Example: A performance review workshop ensures the process aligns with the Client’s goal of increasing employee engagement by 20% (Deloitte, 2024).
What are Our Services?
Our Meeting Design and Facilitation services empower your corporate teams to achieve strategic success. We offer Strategic Planning Meetings to align leadership, Team Alignment Workshops to enhance collaboration, Problem-Solving Sessions to accelerate decisions, Performance Review Process Workshops to improve engagement, Change Management Meetings to ease transitions, Innovation Sessions to spark ideas, Leadership Alignment Offsites to unify executives, Organizational Alignment Offsites to unify organization, and Skill-Building Workshops to boost competencies.
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Design and facilitate sessions to help leadership teams define long-term goals, align on priorities, and create actionable strategic plans.
What It Includes:
Pre-meeting stakeholder interviews to understand objectives.
Custom agenda design with activities like SWOT analysis or vision mapping.
Facilitation of discussions to ensure inclusivity and consensus.
Post-meeting action plan with clear timelines and owners.
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Facilitate workshops to improve team dynamics, communication, and collaboration, especially for hybrid or remote teams.
What It Includes:
Pre-meeting team surveys to identify collaboration gaps.
Interactive activities like role clarity exercises or trust-building discussions.
Facilitation to resolve conflicts and set team norms.
Follow-up plan to sustain collaboration (e.g., monthly check-ins).
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Design and facilitate meetings to tackle specific business challenges, ensuring efficient problem-solving and decision-making.
What It Includes:
Pre-meeting data collection to define the problem (e.g., declining sales).
Structured frameworks like root cause analysis or brainstorming sessions.
Facilitation to guide the team toward consensus and decisions.
Documented outcomes with clear action items and accountability.
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Facilitate sessions to redesign or improve the performance review process.
What It Includes:
Pre-meeting assessment of the current review process (e.g., surveys, interviews).
Collaborative design session with HR and leadership to create a new framework.
Facilitation of discussions on 360-degree feedback, bias mitigation, and goal-setting.
Post-meeting implementation plan for the new process.
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Facilitate meetings to support organizational change, such as restructuring, mergers, or new system implementations.
What It Includes:
Pre-meeting stakeholder analysis to understand resistance points.
Agenda design with activities like change impact assessments or Q&A sessions.
Facilitation to address concerns and build buy-in.
Post-meeting communication plan to sustain momentum.
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Design and facilitate brainstorming sessions to generate new ideas for products, processes, or strategies.
What It Includes:
Pre-meeting prompts to spark creativity (e.g., “What’s one bold idea for 2025?”).
Structured ideation techniques like design thinking or round-robin brainstorming.
Facilitation to prioritize ideas and create an implementation roadmap.
Post-meeting summary of top ideas and next steps.
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Design and facilitate leadership offsites (or virtual equivalents) to align executives on vision, strategy, and priorities.
What It Includes:
Pre-meeting alignment interviews with leadership.
Custom agenda with activities like scenario planning or team chartering.
Facilitation to resolve conflicts and ensure consensus.
Post-meeting action plan with accountability measures.
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Design and facilitate organizational offsites (or virtual equivalents) to align executives on vision, strategy, and priorities.
What It Includes:
Pre-meeting alignment interviews with organization.
Custom agenda with activities like strategic planning alignment.
Facilitation to foster employee engagement and improve morale.
Post-meeting action plan with accountability measures.
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Facilitate meetings to train teams on specific skills, such as effective meeting management, communication, or conflict resolution.
What It Includes:
Pre-meeting needs assessment to identify skill gaps.
Interactive training agenda with role-plays and group activities.
Facilitation to ensure engagement and learning.
Post-meeting resources (e.g., guides, templates) for ongoing application.
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Design and facilitate meaningful experiences to improve all types of gatherings, such as networking events, conferences and speaking engagements.
What It Includes:
Pre-meeting alignment with organizers of the event.
Custom agenda with activities to reach or exceed the goals of the event.
Facilitation to foster connection and promote learning.
Post-meeting action plan with accountability measures.
Glossary
This Glossary defines our main services described above and additional discrete sub-services. Based on your needs, our team will create tailored solutions for you. Our services are fitting for organizations, teams and individuals.
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What is Organizational Development (OD)?
Organization Development (OD) is a planned, systematic process aimed at improving an organization's effectiveness and health through behavioral science techniques. It focuses on aligning people, process, and strategy to achieve goals and adapt to change.
It specifically focuses on enhancing organizational performance, fostering adaptability, and promoting positive change by addressing human dynamics, culture, systems, and processes.
Key aspects include:
Purpose: Improve collaboration, decision-making, and overall organizational capacity to achieve goals.
Methods: Interventions like team building, leadership development, change management, and culture transformation.
Focus Areas: Employee engagement, communication, conflict resolution, and aligning organizational structure with strategy.
Approach: Collaborative, often involving stakeholders at all levels to diagnose issues, implement solutions, and evaluate outcomes.
OD is grounded in principles of planned change, emphasizing data-driven analysis and employee involvement to create sustainable improvements. It’s widely used in businesses, nonprofits, and government to navigate change and boost performance.
What to Expect?
A consultant will partner directly with a senior leader of the company. The consultant will engage with leaders, staff and key stakeholders to secure feedback and important information to inform a customized approach and solutions. The consultant will co-create with the client to design and implement customized solutions to improve performance and achieve success.
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What is Executive & Leadership Coaching?
Executive and Leadership Coaching are targeted one-on-one professional development process to enhance a leader’s skills, performance, and effectiveness in their role and impact within an organization. It involves a trained coach with an executive or senior leader for Executive Coaching and managers or emerging leaders for Leadership Coaching. With the trained coach it becomes an opportunity to identify goals, address challenges, and develop strategies for improvement in areas of leadership, decision-making, communication, team management, emotional intelligence and relational intelligence, while also fostering self-awareness and adaptability. The coach provides objective feedback, guidance, and accountability, often using tools like 360-degree assessments, behavioral frameworks, or goal-setting exercises to drive growth. Unlike mentoring or consulting, executive coaching focuses on self-discovery and skill-building rather than providing advice or solutions. Sessions are usually held regularly over a set period (e.g., 6-12 months), either in-person, virtually or via phone, and are tailored to the leader’s specific needs. It is often used to support leaders during transitions, improve team dynamics, or prepare for higher-level roles, with the ultimate aim of boosting both individual and organizational success.
What to Expect?
A coach will partner with a senior executive or leader (at various levels within the company) in an on-going relationship to promote leadership effectiveness and reach or exceed desired goals.
Our coaches are formally certified by the International Coaching Federation (ICF).
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What is Team Coaching?
Team coaching is a collaborative process where a trained coach works with a team within an organization—to improve their collective performance, dynamics, and effectiveness. Unlike Leadership Coaching, team coaching focuses on the team as a unit, helping members align on shared goals, enhance communication, resolve conflicts, and strengthen collaboration. The coach facilitates discussions, exercises, and feedback sessions to build trust, clarify roles, and foster a cohesive team culture, often addressing challenges like poor communication, lack of accountability, or misalignment with organizational objectives. The process usually involves a series of sessions (e.g., 6-12 months) and can be conducted in-person, hybrid, or virtually. The coach may use tools like team assessments, structured frameworks, or group activities to identify strengths and areas for improvement. Team Coaching differs from leadership coaching, which targets individual leaders, as it emphasizes group dynamics and collective outcomes. It’s particularly effective for teams navigating change, forming as a new team, aiming to improve performance, and/or seeking to deepen their impact.
What to expect?
Team Coaching
A coach will partner with an entire team in an on-going relationship to promote team effectiveness and reach or exceed desired individual and team goals.
Group Coaching
A coach partners with a group (not on the same team) but could be part of the same company or not. There is a unified goal or theme that brings this group together.
A quick way to tell them apart?
Team Coaching → Team evolution toward shared goals
Group Coaching → Individual growth in a collective spaceOur coaches are formally certified by the International Coaching Federation (ICF).
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What is Meeting Design?
Meeting design is the intentional process of planning and structuring a meeting to achieve specific goals and ensure a productive, engaging experience for participants. It goes beyond basic logistics like setting a time and agenda, focusing instead on creating an environment that fosters collaboration, decision-making, and meaningful outcomes. Meeting design considers the purpose of the meeting, the needs of participants, and the desired results, then applies frameworks, facilitation techniques, and activities to maximize effectiveness.
Key elements of Meeting Design:
Defining Objectives
Participant Engagement
Time and Flow Management
Facilitation Techniques
Environment and Modality
Feedback and Follow-Up
What is Facilitation?
Facilitation is the process of guiding a group through a meeting, workshop, or discussion to achieve a specific goal, ensuring effective collaboration, engagement, and outcomes. It involves designing a structured agenda, managing group dynamics, encouraging participation, and driving consensus, all while remaining neutral to focus on the process rather than the content.
What to Expect?
Meeting Design
A meeting designer will partner with a client to intentionally design a meeting by using effective meeting tools and techniques to keep the conversation on track, promote collaboration and reach goals.
Facilitation
A facilitator will partner with a client to bring the meeting design plan to life and move a team or group through a meeting or planning session to successfully achieve specific goals.
Meeting Design and Facilitation support can be provided together or separately based on client needs.
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What is Training Design & Delivery?
Training Design & Delivery refers to the process of creating and implementing structured learning programs tailored to meet specific organizational or individual development needs.
Design involves identifying learning objectives, analyzing audience needs, developing content, and structuring delivery methods (e.g., workshops, e-learning, or hands-on activities) to ensure effective knowledge transfer and skill development.
Delivery encompasses the execution of these programs through engaging facilitation, interactive techniques, or technology-driven platforms, ensuring participants can apply learned skills in real-world scenarios.
What to Expect?
Training Design
A trainer will partner with a client to design content based on skills and concepts resources needed to learn a particular job or activity.
Delivery
A trainer will partner with a client to teach the designed content based on skills and concepts needed to learn a particular job or activity.
Training Design and Delivery support can be provided together or separately based on client needs.
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What is Learning & Development (L&D)?
Learning & Development refers to the strategic process of enhancing employees' skills, knowledge, and capabilities to improve individual and organizational performance. It involves designing, delivering, and evaluating training programs, fostering continuous learning, and aligning development initiatives with organizational goals. L&D encompasses activities such as workshops, e-learning, mentoring, leadership development, and career pathing, aimed at building a skilled, adaptable, and engaged workforce capable of meeting current and future challenges.
What to Expect?
A consultant will partner with a client to support a team or group to gain new knowledge and apply that knowledge to improve performance and drive results.
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What is Strategic Advising?
Strategic Advising is the process of providing expert guidance and insights to organizations or leaders to inform high-level decision-making and achieve long-term objectives. It involves analyzing internal and external factors, identifying opportunities and risks, and developing tailored strategies to align resources, operations, and goals. Strategic advisors offer objective perspectives, often leveraging industry expertise, data analysis, and foresight to support areas like business growth, market positioning, or organizational transformation, ensuring sustainable success in complex or competitive environments.
What to Expect?
A strategic advisor will partner with a client to provide an external perspective and act as an objective third-party who provides guidance and insights on a variety of topics. Our team uses our expertise and industry knowledge to advise leaders on high-level decisions.
Strategic Advising is often combined with other services, such as coaching to provide a more comprehensive engagement.
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What is Strategic Planning?
Strategic Planning is the systematic process of defining an organization's long-term vision, goals, and objectives, and developing actionable strategies to achieve them. It involves assessing the current environment, including internal capabilities and external market conditions, to identify strengths, weaknesses, opportunities, and threats (SWOT) or the appreciative spin of SWOT, which is SOAR: strengths, opportunities, aspirations and results. The process includes setting priorities, allocating resources, and establishing timelines to align operations with the organization’s mission and future aspirations. Strategic planning ensures cohesive decision-making and adaptability, enabling organizations to navigate challenges and capitalize on opportunities for sustained growth and success.
What to Expect?
A strategic planner will partner with a client to identify the organization’s vision, mission, values, and goals. The consultant will partner with the client to use the input to develop a strategy to achieve those goals. It will be used to set priorities, focus energy, allocate resources, strengthen operations, and ensure employees and key stakeholders are working toward common goals.
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What is Career Development?
Career Development is the ongoing process of managing and advancing an individual’s career through intentional planning, skill-building, and goal-setting to achieve personal and professional growth. It involves identifying career aspirations, acquiring relevant skills and experiences, and navigating opportunities such as promotions, role transitions, or new career paths. For organizations, career development includes providing resources like training, mentoring, coaching, and clear pathways for progression to enhance employee engagement and retention. It aligns individual ambitions with organizational needs, fostering a motivated workforce and supporting long-term success.
What to Expect?
A career coach will partner with a client to define and reach career goals. Career goals can vary based on the client’s values and needs. For example the career coach will support a client through career transitions, securing a promotion, preparing for interviews and negotiating salary.
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What is Conflict Management & Resolution?
Conflict Management & Resolution is the process of identifying, addressing, and resolving disputes or disagreements within an organization or team to maintain a productive and harmonious work environment. Conflict Management involves proactively implementing strategies to prevent conflicts, such as fostering open communication, setting clear expectations, and promoting collaboration. Conflict Resolution focuses on addressing conflicts when they arise through techniques like active listening, mediation, negotiation, or problem-solving to reach mutually acceptable outcomes. Together, they aim to minimize disruption, strengthen relationships, and align teams toward shared goals, enhancing organizational cohesion and performance.
What to Expect?
A consultant will partner with a client to resolve conflict with oneself, supervisor or colleague, or within a team or group. The consultant will serve as an unbiased third party to help address the conflict.
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What is Research, Evaluation & Assessments?
Research, Evaluation, and Assessments refer to systematic processes used to gather, analyze, and interpret data to inform decision-making, improve performance, and achieve organizational goals.
Research involves collecting and analyzing information to explore trends, identify opportunities, or address challenges, often through methods like surveys, interviews, focus groups or market analysis, to support strategic planning or innovation.
Evaluation focuses on assessing the effectiveness, efficiency, or impact of programs, processes, or initiatives, using qualitative and quantitative measures to determine outcomes and guide improvements.
Assessments involve measuring individual, team, or organizational performance, skills, or needs, often through tools like performance reviews, competency assessments, or diagnostic surveys, to identify strengths and areas for development.
Together, these processes provide evidence-based insights to align strategies, optimize resources, and drive continuous improvement in organizational development.
What to Expect?
Research
A consultant will partner with a client to identify research needs for people and culture topics.
Evaluation
A consultant will partner with a client to identify evaluation needs. There are both formal and informal ways to conduct qualitative and quantitative analyses to assess the company’s culture and success.
Assessments
A consultant will partner with a client to identify assessment needs. Assessments can be used to promote self-awareness, team/organization awareness and improve behaviors and decisions.
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What is Knowledge Management?
Knowledge Management (KM) is the systematic process of creating, organizing, storing, sharing, and utilizing an organization's collective knowledge and information to achieve strategic objectives. It involves capturing both explicit knowledge (e.g., documented processes, manuals, or databases) and tacit knowledge (e.g., employee expertise or experiences) to enhance decision-making, foster innovation, and improve efficiency. KM includes practices like developing knowledge repositories, implementing collaboration tools, training programs, and communities of practice to ensure knowledge is accessible and actionable. In organizational development, KM supports learning, problem-solving, and adaptability by enabling teams to leverage insights for growth and competitiveness.
It is important to identify the important explicit knowledge (i.e., the systems used to store information and document processes) and tacit knowledge (i.e., unique information linked to the leaders themselves) to collect, store and share in order to promote a learning organization.
What to Expect?
A knowledge management specialist will partner with an organization to capture, organize, and share collective knowledge, aligning it with strategic objectives. Knowledge management strategies can vary based on the organization’s needs and goals. For example, the specialist will support the organization in creating knowledge repositories, fostering collaboration through communities of practice, implementing technology solutions, or training teams to leverage insights for innovation and decision-making.
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What is Process Improvement?
Process Improvement is the systematic approach to analyzing, refining, and optimizing an organization’s workflows, procedures, or operations to enhance efficiency, quality, and performance. It involves identifying inefficiencies, bottlenecks, or errors in existing processes, then designing and implementing solutions to streamline operations, reduce waste, and align with organizational goals. Common methodologies include Lean, Six Sigma, and Kaizen, which use tools like process mapping, root cause analysis, or performance metrics to drive improvements. In organizational development, process improvement fosters agility, cost-effectiveness, and employee productivity, enabling organizations to adapt to changing demands or achieve sustainable growth.
What to Expect?
A process improvement specialist will partner with an organization to analyze and optimize workflows, aligning them with strategic goals. Process improvements can vary based on the organization’s needs and challenges. For example, the specialist will support the organization in streamlining operations, reducing inefficiencies, implementing data-driven solutions, or adopting methodologies like Lean or Six Sigma to enhance productivity and quality.
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What is a Speaking Engagement?
A Speaking Engagement is a professional service where an expert, thought leader, or facilitator delivers tailored presentations, keynotes, or workshops to an organization’s audience, such as employees, stakeholders, or industry groups. The service is designed to inform, inspire, or motivate participants, aligning with the organization’s goals, such as driving cultural change, sharing expertise, or fostering leadership development. It involves customizing content to address specific topics, audience needs, or challenges, using engaging delivery methods like storytelling, interactive discussions, or actionable insights. In organizational development, speaking engagements enhance knowledge sharing, boost engagement, and align teams with strategic objectives.
What to Expect?
A speaking engagement professional will partner with an organization to deliver impactful presentations or workshops, tailored to inspire and align with organizational objectives. Speaking engagements can vary based on the organization’s goals and audience needs. For example, the professional will support the organization by delivering keynote addresses, facilitating leadership workshops, sharing industry insights, or motivating teams to drive change and achieve strategic outcomes.
Support a Speaker
We will partner with a client to help them prepare for a speaking engagement. This may include developing the script and presentation, as well as working on stage presence and delivery.
Serve as a Speaker
We will partner with a client to serve as a Lecturer, Keynote, Conference Speaker, Panelist or Moderator at company’s event, meeting or conference. Topics may vary based on client needs and consultant’s areas of expertise.